Customer Complaint Handling Policy

At Lamees Pakistan, customer satisfaction is our priority.

If you have any complaint regarding your order, product, payment, or service, please contact us through:

Email: lamees.com.pk@gmail.com

WhatsApp: +92 307 8686094

We aim to:

• Acknowledge complaints within 24 hours.
• Resolve complaints within 3–5 business days.
• Keep customers informed throughout the resolution process.

If additional investigation is required, we will notify you and provide an updated resolution timeline.